They employ Platinum Claims Services Inc. to handle their customers’ claims. This ensures that they are handled by experts that handle claims day-in, day-out. Platinum Claims has a mantra to ‘do the right thing’, so that the customer truly is always put first.
Carnegie General specializes in non-standard coverage, but that doesn’t mean non-standard service. They attribute their success to their focus on excellent customer service, offering low down-payments and a range of payment options to suit your budget. If you just need a quick update on your policy, you can call their 24-hour automated customer service line.
Policyholders have access to their own portal so that they can access their information any time – day or night. Easily sign your documents using DocuSign, so that you can get instant proof of insurance without having to schlep to the post office. There are also a range of payment options; you can pay by phone, online, credit card or through checking account sweeps. Say goodbye to missing a payment ever again!
Why choose Carnegie General Insurance Agency?
- Rated A- by the Better Business Bureau based on the length of time they’ve been operating and the complaint resolution
- Fully licensed to sell insurance across their states, including California and Texas
- With advanced technology, you can make easy payments and sign documents electronically
Did you know...?
- They won the 2016 AAMGA Service to Your Community Award for their commitment to training guide dogs over the past 10 years
- Carnegie General is a part of the Six Smith Family Inc.
- Their headquarters are based in Newbury Park, California
Carnegie car insurance
Source: http://docphy.com/business-industry/personal-finance/insurance/carnegie-general-insurance-agency.html
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