Legal Name:
Online Enterprises Inc.
Operating Name:
Online Business Systems
Company Contact Information:
http://www.obsglobal.com
winnipeginfo@obsglobal.com
Tel.: (204) 982-0200
Tel.: (800) 668-7722
Fax: (204) 982-0201
Mailing Address:
200-115 Bannatyne Ave
WINNIPEG, Manitoba
R3B 0R3
Location Address:
200-115 Bannatyne Ave
WINNIPEG, Manitoba
R3B 0R3
Founded in Winnipeg, Manitoba, Canada, in 1986, Online Business Systems is a privately held information technology and business consultancy. We help enterprise customers enhance their competitive advantage by designing improved business processes enabled with robust and secure information systems. In addition to technology and business consulting, we provide advanced solutions in information security, customer experience, and service management. We have extensive knowledge within our targeted industries of healthcare, energy, finance, and agribusiness. We also provide accelerated value and domain expertise to clients in other sectors such as Telecommunications, Justice & Public Safety, Government, Retail, Media, and Education.
Contact information
John Frejuk
Title:
Vice President
Area of Responsibility:
Management Executive, Customer Service, Domestic Sales & Marketing, Manufacturing/Production/Operations.
Telephone:
(204) 982-0200
Greg Loewen
Title:
Vice President
Area of Responsibility:
Customer Service, Domestic Sales & Marketing, Export Sales & Marketing, Management Executive.
Telephone:
(204) 982-0200
Email:
gloewen@obsglobal.com
James Brennan
Title:
Chief Operating Officer
Area of Responsibility:
Administrative Services, Customer Service, Domestic Sales & Marketing, Export Sales & Marketing, Management Executive, Manufacturing/Production/Operations.
Telephone:
(204) 982-0200
Lynne Black
Title:
Chief Financial Officer
Area of Responsibility:
Finance/Accounting, Management Executive.
Telephone:
(204) 982-0200
Chuck Loewen
Title:
Chief Executive Officer
Area of Responsibility:
Administrative Services, Customer Service, Domestic Sales & Marketing, Electronic Data Interchange, Export Sales & Marketing, Finance/Accounting, Government Relations, Management Executive, Manufacturing/Production/Operations, Research/Development/Engineering.
Telephone:
(204) 982-0200
Tim Siemens
Title:
Chief Technology Officer
Area of Responsibility:
Electronic Data Interchange, Research/Development/Engineering, Management Executive.
Telephone:
(204) 982-0200
Company description
Country of Ownership:Canada
Year Established:1986
Exporting:Yes
Primary Industry (NAICS):541510 - Computer Systems Design and Related Services
Alternate Industries (NAICS):541690 - Other Scientific and Technical Consulting Services
Primary Business Activity:Services
Number of Employees:275
Product / Service / Licensing
Service Name:
Risk, Security and Privacy
- Governance: Security governance is at the core of your information security program. To be successful, you need a security program that is tightly aligned with your business's operations today and its plans for the future. We will design, develop, and implement programs to address the unique needs of your organization – from initial risk assessment, to policy development, through to communication to your board and management teams.
- Remediation: Knowing what to do in security is only half the battle – knowing how to do it and doing it right is the other. Our skilled professionals can help you remediate identified gaps and implement technology controls and security architectures for everything from individual applications to entire enterprise infrastructures.
- Assessment: Your organization is constantly evolving, as are the threats to your company, the infrastructure you maintain, and the industry and regulatory environment that you operate in. In response, we will identify the gaps and vulnerabilities that exist within your organization – from individual applications through to your entire enterprise’s compliance with regulatory requirements. Our assessments prioritize findings so that you can devote resources to getting the greatest benefit.
- Operations: Managing your security program can be a challenge. Technology is constantly changing, and the capital costs and investment needed to find and retain skilled security professionals to implement, manage, and maintain the program can be daunting. Through our Security Operations services, we will work with you to ensure your security operations are working efficiently and effectively and that you have the technology, people, and processes you need.
- Remediation: Knowing what to do in security is only half the battle – knowing how to do it and doing it right is the other. Our skilled professionals can help you remediate identified gaps and implement technology controls and security architectures for everything from individual applications to entire enterprise infrastructures.
- Assessment: Your organization is constantly evolving, as are the threats to your company, the infrastructure you maintain, and the industry and regulatory environment that you operate in. In response, we will identify the gaps and vulnerabilities that exist within your organization – from individual applications through to your entire enterprise’s compliance with regulatory requirements. Our assessments prioritize findings so that you can devote resources to getting the greatest benefit.
- Operations: Managing your security program can be a challenge. Technology is constantly changing, and the capital costs and investment needed to find and retain skilled security professionals to implement, manage, and maintain the program can be daunting. Through our Security Operations services, we will work with you to ensure your security operations are working efficiently and effectively and that you have the technology, people, and processes you need.
Service Name:
Service Management
- IT Service Management: Many companies struggle to fully capitalize on their ITSM investment. With over 400 combined years of ITSM experience we will help you determine the best ITSM strategy for your company, and ensure that you make full use of the tools you already own.
- Application Performance Management: To be successful today you need real-time insights into the performance of your systems - across the organization. Application Performance Management (APM) intelligence allows your team to accomplish what was hard to do before - address poor performance before your customers experience problems.
- Security, Risk, and Compliance: You need to be able to respond to today’s security threats and demonstrate compliance with emerging security regulations. We connect your existing investments, processes and people, to implement a compliance framework that connects your security and service management solutions effectively.
- Business Process Automation: Your service management investment can be integrated with other enterprise solutions to manage virtually any complex business process. By leveraging these tools, you can drive operational efficiency across your organization resulting in improved communication, streamlined processes and cost savings.
- Application Performance Management: To be successful today you need real-time insights into the performance of your systems - across the organization. Application Performance Management (APM) intelligence allows your team to accomplish what was hard to do before - address poor performance before your customers experience problems.
- Security, Risk, and Compliance: You need to be able to respond to today’s security threats and demonstrate compliance with emerging security regulations. We connect your existing investments, processes and people, to implement a compliance framework that connects your security and service management solutions effectively.
- Business Process Automation: Your service management investment can be integrated with other enterprise solutions to manage virtually any complex business process. By leveraging these tools, you can drive operational efficiency across your organization resulting in improved communication, streamlined processes and cost savings.
Service Name:
Customer Experience
- Customer Experience Consulting: To create a superior, consistent customer experience you must mobilize your entire organization to deliver a fully integrate omni-channel strategy that integrates all technologies and processes.
- Genesys Technology: The Genesys CX Platform supports your entire customer experience journey – across all interactions. Using the platform components effectively we implement scalable solutions that enable you to exceed your customer experiences goals.
- SecureCX: Your customer experience is critical to your business, and protecting your customer data is imperative. Our leading SecureCX offerings ensure that your organization and customer information are protected today and secure for tomorrow.
- Genesys Technology: The Genesys CX Platform supports your entire customer experience journey – across all interactions. Using the platform components effectively we implement scalable solutions that enable you to exceed your customer experiences goals.
- SecureCX: Your customer experience is critical to your business, and protecting your customer data is imperative. Our leading SecureCX offerings ensure that your organization and customer information are protected today and secure for tomorrow.
Service Name:
Business Consulting
- Business Transformation: To stay competitive your organization must successfully be able to anticipate, respond and dynamically to changes in the marketplace - continually. The ability to successfully transform your business is imperative; doing it successfully is challenging. We use a transformation framework that holistically addresses strategy, people, processes and technology. If you want sustainable improvement, you have to have all four components and you have to continuously manage your transformation program against results and expected value. The goal is to transform your company for success.
- Solution Selection and Implementation: Selecting the right solution to support specific business needs is critical. Although the right solution will be unique to your business environment, the approach to finding it doesn’t have to be. Online’s Solution Selection service assists our clients through the process of effectively selecting the right solution - one that is aligned to support your distinct combination of requirements. Our Solution Selection Methodology provides a disciplined approach that is structured to build this alignment into the selection process right from the start.
- Program and Project Management: With so much on the line, you can’t afford to have a project not be successful. You need to do more than deliver projects you need to deliver results – and you need to do it at an increasingly rapid place. This puts pressure on your management practices to be scalable, predictable and dynamic. Working with you, we will lead and inspire teams to deliver the outcomes and benefits you need. Our experience helps us ensure the integrity of project delivery and the dependencies between projects across your company.
- Organizational Change Management: Successful companies today are not afraid of change and have invested in preparing their teams for the change that is required to grow. Change management is more than a skill, it’s an essential part of your organization’s culture that makes transformations succeed – if you want results you have to start enabling the right people to do the right things from the very beginning. Wherever you are at with your change management program we can help you. From creating strategy, managing change initiatives, to delivering training focused on training adoption our team of PROSCI certified experts can provide guidance and best practices to help make your next change a success. It starts with the right people, in the right roles driving strategy. And the right people, in the right roles being part of the change plan to implement the strategy. Organizations don't change, people do. To get results, individuals must behave differently.
- Quality Assurance: If your company is like many others, your threshold for errors, poor performance and inconsistent behavior has diminished as your customers have come to expect consistent, quality interactions. The emphasis on quality has had a significant impact on how you expect technology solutions to behave. To support these expectations, we treat quality as a mandatory requirement from the very beginning. We put quality-centric activities as early as possible on our projects and manage and measure them against both functional requirements and user experience requirements. The result is a high quality solution that not only meets the functional objectives but one that is highly tuned to meet the quality expectations of your customers.
- Solution Selection and Implementation: Selecting the right solution to support specific business needs is critical. Although the right solution will be unique to your business environment, the approach to finding it doesn’t have to be. Online’s Solution Selection service assists our clients through the process of effectively selecting the right solution - one that is aligned to support your distinct combination of requirements. Our Solution Selection Methodology provides a disciplined approach that is structured to build this alignment into the selection process right from the start.
- Program and Project Management: With so much on the line, you can’t afford to have a project not be successful. You need to do more than deliver projects you need to deliver results – and you need to do it at an increasingly rapid place. This puts pressure on your management practices to be scalable, predictable and dynamic. Working with you, we will lead and inspire teams to deliver the outcomes and benefits you need. Our experience helps us ensure the integrity of project delivery and the dependencies between projects across your company.
- Organizational Change Management: Successful companies today are not afraid of change and have invested in preparing their teams for the change that is required to grow. Change management is more than a skill, it’s an essential part of your organization’s culture that makes transformations succeed – if you want results you have to start enabling the right people to do the right things from the very beginning. Wherever you are at with your change management program we can help you. From creating strategy, managing change initiatives, to delivering training focused on training adoption our team of PROSCI certified experts can provide guidance and best practices to help make your next change a success. It starts with the right people, in the right roles driving strategy. And the right people, in the right roles being part of the change plan to implement the strategy. Organizations don't change, people do. To get results, individuals must behave differently.
- Quality Assurance: If your company is like many others, your threshold for errors, poor performance and inconsistent behavior has diminished as your customers have come to expect consistent, quality interactions. The emphasis on quality has had a significant impact on how you expect technology solutions to behave. To support these expectations, we treat quality as a mandatory requirement from the very beginning. We put quality-centric activities as early as possible on our projects and manage and measure them against both functional requirements and user experience requirements. The result is a high quality solution that not only meets the functional objectives but one that is highly tuned to meet the quality expectations of your customers.
Service Name:
Technology Consulting
- Application Development: Quite simply – we thrive on using technology that enables you to do more, do it better, and ultimately do it faster. You are unique and sometimes you need a custom solution that supports the unique ways you do business. We excel at designing, building and continually improving the applications that enable you effectively. And while we can help you build on-premise, cloud-enabled, or cloud native solutions we are less concerned about where they run (we can take care of that) we are committed to making sure that the applications are designed and developed with your most important customers in mind. We have proven expertise in Microsoft .NET, Java and web development technologies.
- Application Management Services: Today's technology is increasingly complex and the rapid pace to innovation has meant that IT departments are being asked to balance the demands and costs of new technology against the management of the existing application portfolio. This is not a simple challenge. Our Application Management Services (AMS) offering provides cost-effective solutions that help IT departments drive business value out of your existing portfolio, while allowing you to focusing on the solutions that are strategically important. Through a managed services model we offer scalability and technical expertise that delivers application availability, security, and improved performance across your application portfolio.
- System Integration: New technology solutions are emerging every day that provide opportunities to enable and transform your organization like never before. While these solutions solve important business problems, they can create equally complex integration problems. Too often the integration requirements are not understood upfront and result in confusion, delay or worse - failed projects. Our understanding of both business and technology allows us to work effectively with you, your suppliers and your clients to make sure that all integration requirements are addressed. We develop and implement a plan that considers the end-to-end business processes through architecture, design, and systems requirements that ensures your systems work together and are enabled to share information.
- Cloud Deployment: The Cloud is more than just a platform – it’s a new way of operating that provides scalability and flexibility. You need a multi-part strategy to successfully take advantage of the platform and the benefits the Cloud offers. Ultimately you need to determine what should be migrated, how to migrate and how to manage the environment while ensuring the security and viability of the applications you deploy. Our Cloud Services help get you going and provide sustainability once you have started to use the Cloud platform. Whether you are looking for help migrating to O365, need guidance to assess or develop migration plans, or are interested in help managing your environment our team of Cloud and security experts have the experience to help you meet your objectives.
- Application Management Services: Today's technology is increasingly complex and the rapid pace to innovation has meant that IT departments are being asked to balance the demands and costs of new technology against the management of the existing application portfolio. This is not a simple challenge. Our Application Management Services (AMS) offering provides cost-effective solutions that help IT departments drive business value out of your existing portfolio, while allowing you to focusing on the solutions that are strategically important. Through a managed services model we offer scalability and technical expertise that delivers application availability, security, and improved performance across your application portfolio.
- System Integration: New technology solutions are emerging every day that provide opportunities to enable and transform your organization like never before. While these solutions solve important business problems, they can create equally complex integration problems. Too often the integration requirements are not understood upfront and result in confusion, delay or worse - failed projects. Our understanding of both business and technology allows us to work effectively with you, your suppliers and your clients to make sure that all integration requirements are addressed. We develop and implement a plan that considers the end-to-end business processes through architecture, design, and systems requirements that ensures your systems work together and are enabled to share information.
- Cloud Deployment: The Cloud is more than just a platform – it’s a new way of operating that provides scalability and flexibility. You need a multi-part strategy to successfully take advantage of the platform and the benefits the Cloud offers. Ultimately you need to determine what should be migrated, how to migrate and how to manage the environment while ensuring the security and viability of the applications you deploy. Our Cloud Services help get you going and provide sustainability once you have started to use the Cloud platform. Whether you are looking for help migrating to O365, need guidance to assess or develop migration plans, or are interested in help managing your environment our team of Cloud and security experts have the experience to help you meet your objectives.
Technology profile
Our customers benefit from our preferred relationships with a wide range of leading technology partners. We maintain technology independence while continually assessing options, and sourcing the most suitable solution for a given situation.
Our unsurpassed delivery, our people, and the Online culture of loyalty, trust and commitment to mutual success set us apart. For 30 years Online has maintained rigorous hiring practices, a commitment to career mentorship and professional development, as well as a balance in meeting the expectations and needs of our clients, consultants, and corporate shareholders. The results are tangible – high morale and low staff turnover, numerous awards for being a great place to work, and consistently high Glassdoor ratings. Online has been recognized by the Great Place to Work Institute as one of the “Best Workplaces in Canada” for 10 consecutive years, and as one of the “Best Workplaces in Canada for Women” for five straight years.
Market profile
Industry sector market interests:
- Agriculture
- Forestry
- Information Technology and Telecommunications
- Medical/Biotechnology/Chemical
- Mining/Petroleum/Gas
- Wholesale/Retail
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Source: http://docphy.com/business-industry/business/company-profile-canadian-company-capabilities.html
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