Here are five websites and platforms where you can find reviews:
1. WhichVoIP.org
WhichVoIP.org is a popular VoIP provider comparison site. While it's clear cloud phone system providers run advertising on this website, we can say first-hand that there are authentic reviews. Their analysts carefully compare services by feature and pricing, and we regularly encourage our customers to write reviews. Here's one we like about OnSIP:
"We liked the ability to add users without seat licensing cost. We really like the fact we pay for actual minutes used. It was fairly straightforward to set up the virtual PBX and program all our Polycom phones with OnSIP's instructions & assistance. We had a couple of sticking point & they were quick to respond to us. We have used OnSIP now for 2 years & have no plans to change; we love it."
2. Spiceworks.com
Spiceworks.com has a community of millions of IT professionals (a.k.a. "SpiceHeads") from over 200 countries who discuss tech solutions of all kinds for businesses. When I last checked, the community boasted 236,170 reviews on 41,429 products. Here's one of our favorite reviews about OnSIP Hosted VoIP:
OnSIP was amazing. The control panel was easy to use with quite a few options and configurations. Their support was amazing and is what makes me able to fully recommend them!!
If you join Spiceworks.com, you can also ask questions to their forum groups; there is a category focused on VoIP. If you're in IT, you're bound to find some entertainment in there as well— such as this thread on Awkward Halloween Costumes at Work.
3. VoIPReview.org
VoIPReview.org is another one of the cloud phone system comparison websites out there. Here's one we're proud of:
"Easy to customize features to exactly what we need Don't pay for what we don't use Excellent pricing, multiple pricing models for different types of business Excellent call quality BRILLIANT, responsive, conscientious, and FRIENDLY customer service"
4. Hosted PBX System Provider's Website
Many hosted PBX providers interview customers for their own marketing, but testimonials are solid proof of happy customers willing to vouch for the service. When researching hosted PBX system options, why not look for customer testimonials by businesses similar to yours? Check out OnSIP customer testimonials, and here's a video that an awesome customer agreed to let us shoot below!
5. Reddit.com
If you're looking for unfiltered reviews, look no further than Reddit.com. There is a long-standing VoIP forum. Actually one of my favorite reviews (ever) is on Reddit:
I have no association with OnSIP other than I recently setup my company with them. I found OnSIP through reddit, and I thought I should return the favor.
If you're looking for a reasonably priced hosted VOIP service, then you must check out OnSIP. Their service, uptime, features, and, most importantly, customer support are all fantastic. As a small business owner I have very little time, no IT staff, and limited financial resources. I was able to set up our entire system on my own, and any time I had ANY question, OnSIP answered the call and stayed with me on the phone until we figured it out.
If you want to read the rest of that review, check it out here!
VOIP EDUCATION
WHAT IS VOIP
WHY BUSINESS VOIP
HD VOICE
ABOUT SIP
CLOUD BASED PHONE SYSTEM
ONSIP INFO
WHY ONSIP
PRICING
FEATURES
FAQ
ABOUT US
QUICK LINKS
SUPPORT
PHONE REVIEWS
DEVELOPERS
ADMIN PORTAL
ONSIP APP
SUCCESS STORIES
TECHNOLOGY
SERVICES & CONSULTING
CONSUMER GOODS
NONPROFIT
ALL INDUSTRIES
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Source: http://docphy.com/business-industry/business/cloud-phone-system-reviews-list.html
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