Predictive, Preview, and Progressive Dialing
With easy to use campaign management tools, you can run and manage predictive dialer campaigns, set call volume options, call forwarding options, and use different dialing modes including progressive, preview, manual, and predictive.
Use your own phone service
Always a Live Connect
Run multiple simultaneous campaigns
Make hundreds of calls per minute
Alternate Phone System
Automatic Time Zone Adjustment
Advanced OptPace™ volume pacing algorithm
Get detailed campaign reports
Boost Agent Productivity With the Agent Dashboard™
The Agent Dashboard™ is a unified agent desktop software for call control and quick CRM access. Agents can pick up calls, forward calls, and put calls on hold with the Agent Dashboard&trade. Whenever a live call connects, your agents will see a popup screen with the caller's CRM information on it. From there, agents can enter notes, history, view call history, send emails, and edit CRM record information.
Automatic CRM popup screen
Dynamic call scripts
Call routing and forwarding
Answer anywhere using PC and headset
Edit, share, and save CRM information
Call recording and whisper coaching
Convert Leads to Customers with the Built-in CRM
Managing all your data can be tough, which is why we offer a fully integrated Voicent CRM, with support for Salesforce, ZohoCRM, and SugarCRM integrations. With Voicent's built-in CRM, you can upload and import your contact lists with the click of a button. Voicent CRM allows you to create contact lists using campaign results and automatically handles opt in opt out.
Unlimited contact groups and sublists
Quick search CRM contacts
Easy importing and uploading
Save custom CRM fields
Automatically generated reports
Use built-in CRM or integrate CRM
Seamlessly Connect To Your Existing Phone Service
Deliver professional caller experiences by connecting your phone system and service with Voicent Predictive Dialer. Our software works with almost any IP PBX system, VOIP service, SIP Trunk, and analog phone line
Automate Your Business Workflow
With Voicent CRM and predictive dialer, you can set up triggers whenever a lead becomes a customer, when a call recipient opts in to your campaign, and much more.
Define custom behavior-based triggers
Multi-channel automation by phone, text, email
Set up automatic email drip systems
Run automated marketing campaigns
Automatic opt in opt out management
Set up automatic notifications
Voicent Predictive Dialer is Great For
Call center outbound campaigns with many agents
Predictive dialer campaigns help agents increase productivity by reducing the time they spend hand dialing and waiting for lines to connect.
Business marketing campaigns by a single user
Are you a one man army? Use the predictive dialer to spread your message with call center professionalism.
Campaigns to deliver consistent marketing messages by agents
Use the predictive dialer to deliver professional, call center quality marketing and sales messages. When a prospect is interested, their call will be automatically connected to a live agent.
Political campaigns to reach more voters
Use the predictive dialer to reach voters, send your campaign message out, and generate buzz about your campaign.
Nonprofit fundraising campaigns
Fundraising has never been easier with predictive dialing. Use predictive dialing to find potential donors and interested volunteers.
Debt Collection
Make calls to people to collect debt and keep their payments on time.
Perks You and Your Agents Will Love
One time purchase, use forever
No monthly fee, no contract
Scalable and flexible
Works with VOIP and PBX
Works on any PC
Intuitive interface and design
Feature rich and yet easy to use
You can try before you buy
Seamlessly integrates with other software
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Source: http://docphy.com/business-industry/business/exceed-revenue-goals-predictive-dialing.html
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