Contact Us

Whether you need to make a claim or just need information, you can save time by calling the right place, based on your needs:

Contact your broker for:

• Policy changes, including change of address or vehicle


• Policy details and information or to get a quote


• Questions on your policy, coverage, renewal or cancellation


• A Letter of Experience


• Lost pink slip or liability card


• Claims counselling if you’ve just experienced an incident

Contact Claims (1 866 692 8482/1 866 MY AVIVA) when you:

• Need to make a new claim.


• Have an open claim and need answers to your questions. Use your adjuster’s extension or simply ask for them by name.

For general inquiries, please call 1 800 387 4518.

Find out more about Aviva Canada's complaint resolution process.

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