Adult Protective Services Central Intake Unit

You can report abuse, neglect, and exploitation of Arizona’s vulnerable or incapacitated adults seven days a week via two methods:

1. Our statewide toll-free telephone reporting line is available:
   Monday-Friday 7:00 a.m. - 7:00 p.m. / Saturday - Sunday and state holidays 10:00 a.m. - 6:00 p.m.


2. Our ONLINE REPORT is available 24 hours a day, 7 days a week.

IMPORTANT PHONE NUMBERS
Voice	TDD	FAX
(877) SOS-ADULT (877) 767-2385	(877) 815-8390	(602) 277- 4984
You may also contact Department of Health Services for assistance regarding issues with licensed or unlicensed facilities: Monday - Friday, 8:00 a.m. to 5:00 p.m. at (602) 364-2536.
ALL REPORTS ARE CONFIDENTIAL

 

• Arizona's Vulnerable Adults (2.3 MB PDF)

When making a report to APS, the reporter will be asked questions about:

• The vulnerable adult (potential victim) and any identifying information


• How is the adult vulnerable? (What physical or mental impairment prevents the victim from protecting themselves?)


• Description and date of incident regarding the suspected abuse, neglect, exploitation and/or self-neglect


• Witnesses to the suspected maltreatment


• The alleged perpetrator and any identifying information


• Significant others and/or caregivers


• Any safety concerns for an APS investigator when visiting the home (i.e. aggressive animals, weapons, diseases, etc.)


• Reporting source's name, address and telephone number

 

More Information and Contacts
For additional program information, please contact: Jennifer Kirchen, APS Bureau Chief Bobby Rivera, APS Program Administrator	Arizona Department of Economic Security Division of Aging and Adult Services Adult Protective Services 1789 West Jefferson Street #6272 Phoenix, AZ 85007 Phone: (602) 542-4446 Fax: (602) 277-4984

 

You may also contact the following APS District Offices for general APS information:
11420 N 19th Ave, #6211 Phoenix, Arizona 85029 Phone: (602) 771-2101 Fax: (602) 771-6748	1455 S Alvernon Tucson, Arizona 85711 Phone: (520) 872-9005 Fax: (520) 207-0808
1500 E Cherry St, Ste E #6237 Cottonwood, Arizona 86326 Phone: (928) 649-6893 Fax: (928) 214-2596	1185 S Redondo Center Ave Yuma, Arizona 85365 Phone: (928) 247-8617 Fax: (928) 373-9222
11518 E Apache Trail Apache Junction, Arizona 85120 Phone: (480) 373-2189 Fax: (480) 986-0134	555 W Main Casa Grande, Arizona 85122 Phone: (520) 858-8751 Fax: (520) 316-7685

Adult Protective Services

• How do I report abuse?


• Who is required to report?(link is external)


• I made a report and want to find out what happened


• Frequently Asked Questions


• APS Forms and Manuals

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Source: http://docphy.com/business-industry/health-care/adult-protective-services-central-intake-unit.html