Through education, counselling, advocacy, support and caring we strive to improve the quality of life for the substance dependent male through the provision of addiction knowledge, social and life skills in a substance free environment. All services of Wayside House of Hamilton are open to everyone regardless of race, colour, creed, ethnic origin, sexual orientation, religion, or economic circumstance.
Wayside House of Hamilton seeks to remain on the cutting edge of innovation while enriching the client experience, as well as empowering individuals to take control and redefine their lives. By maintaining a standard of excellence, Wayside House of Hamilton seeks to facilitate change and recovery, keeping a multi-faceted and individually based approach. 2015-16 will see great steps taken towards improvement and innovation.
Wayside House of Hamilton Achieves Accreditation
In January 2016, Wayside House of Hamilton was awarded a four-year accreditation by the Canadian Centre for Accreditation (CCA) in recognition of achieving established CCA standards for quality in governance, management, and community mental health and addiction services.
Wayside House of Hamilton is proud to be accredited by the Canadian Centre for Accreditation (CCA) which offers a third-party review process that is tailored to community-based organizations. CCA accreditation is based on widely-accepted best practice standards that promote ongoing quality improvement and responsive, effective community services. CCA accreditation supports excellence and quality in our provision of community-based programs and services, as well as recognition of our continuous improvement efforts
A Message from the President and the Chief Executive Officer
A Commitment to Recovery. A Commitment to Quality.
It is a pleasure to report on the operations of the Wayside House of Hamilton as we enter our 48th year. Originally established as a recovery home in 1967, our services have expanded to include 51 beds in our integrated program and an additional 3 crisis beds that are accessible 24 hours a day, 7 days a week, on an immediate need basis. We have grown into a provincially recognized, integrated service provider that serves the community with both residential treatment and addiction supportive housing. We see recovery as a process and acknowledge that relapse may be a part of this process. With this mentality we ensure that clients in crisis will not need to wait for care, and with us, they never will. In alignment with the HNHB-LHIN and Ministry of Health, it is the goal of Wayside House of Hamilton to improve the client experience by fostering an environment that develops services of the highest quality.
This year, the Board of Directors have made a formal commitment to quality improvement through assessing services and optimizing outcomes. We have implemented a Quality Plan, developed a series of quality indicators, and will oversee the effective execution of the plan to achieve the organization's aim to improve quality at all levels. As a result, we promise to provide an unprecedented standard of care that will be recognized through the achievement of accreditation from the Canadian Centre for Accreditation.
The Wayside House of Hamilton also works with the Hepatitis C Secretariat through the Ministry of Health. We have a solid team of professionals whose sole mission it is to improve the quality of life and access to treatment for those living with the Hepatitis C virus. We do this in collaboration with the Shelter Health Network and are privileged to be one of a select group of dedicated providers in the province.
Our commitment to quality, integrity, thoughtful leadership, respect, and innovation have enabled the Wayside House of Hamilton to be
the provider of choice for men's substance-dependent abstinence-based services. We intend to further establish ourselves as the program of choice for any man seeking a lifestyle of abstinence. We respect this choice and honour any man who makes it. We would like to thank the HNHB I-HIN and other funders for their continued investment and caring support, and look forward to continuing to develop our partnerships in the years to come.
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